Frequently asked questions

Ordering

How do I place an order?
Add products to your cart and check out on this site, or send your list on WhatsApp to 0785 180575 or 0727 165753. You are also welcome to visit the shop next to Quickmart on the Ruaka–Muchatha road.

Can I set up a monthly restock?
Yes. Send us your usual list each month and we will prepare and deliver it. Let us know if anything changes.

Units and prices

How are products priced?

• Beans, pulses, rice, groundnuts and muthokoi: per kg
• Nuts and seeds: from 100g
• Spices: from 50g
• Unga ya uji: per 1kg pack

How do I order for example 5kg of something?
Set the quantity to 5 in your cart. We weigh out the full amount in one park.

Do prices change?
Cereal prices follow the market, so we update them when they move. The price shown on the site is the price you pay.

Delivery and payment

Where do you deliver?
We deliver in and around Ruaka. Share your location when you order and we will confirm the delivery details and timing.

How do I pay?
Pay with M-Pesa at checkout. For WhatsApp orders, we will send the payment details.

Storage

How should I store cereals?
Keep them in dry containers away from damp and heat. Keep spice tins closed after use.